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Privacy Policy

Last updated: December 2025

Introduction

Hybrid Flooring Australia ("we," "us," or "our") operates the website hybrid-flooring.com.au (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the Site.

We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

Information We Collect

We collect information from you when you visit our Site, subscribe to our newsletter, fill out a contact form, or interact with our content.

Personal Information

When you subscribe to our newsletter or contact us, you may be asked to provide:

  • Your name
  • Email address
  • Any other information you choose to provide in your message

Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and usage, including:

  • Your IP address
  • Browser type and version
  • Operating system
  • Pages you view on our Site
  • Time and date of your visit
  • Time spent on pages
  • Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our Site
  • To send you our newsletter if you have subscribed
  • To respond to your enquiries and requests
  • To improve our Site and user experience
  • To analyse usage patterns and trends
  • To comply with legal obligations

Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our Site.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Third-Party Services

We may use third-party services that collect, monitor, and analyse user data to help us improve our Site. These third parties have their own privacy policies addressing how they use such information.

Amazon Associates Program

Hybrid Flooring Australia is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on Amazon product links on our Site and make purchases, we may earn a commission at no additional cost to you.

Amazon may collect information about your browsing and purchasing behaviour. Please refer to Amazon's Privacy Policy for more information about their data practices.

Analytics

We may use analytics services such as Google Analytics to collect and analyse information about Site usage. These services may use cookies and other tracking technologies to collect and analyse information about use of our Site.

Data Security

The security of your personal information is important to us. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When personal information is no longer needed, we will securely delete or anonymise it.

Your Rights

Under Australian privacy law, you have rights regarding your personal information, including:

  • The right to access your personal information
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to opt out of marketing communications
  • The right to lodge a complaint with the Office of the Australian Information Commissioner

To exercise any of these rights, please contact us using the details provided below.

Children's Privacy

Our Site is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Links to Other Websites

Our Site may contain links to other websites that are not operated by us, including links to Amazon product pages. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Via our Contact Page
  • By email: privacy@hybrid-flooring.com.au
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